Booking & Cancellation Policy

For new clients, or those we haven’t seen in over 12 months, we start with an in-depth skin consultation, during which one of our medically-trained staff will discuss your skin goals and devise a customised treatment plan to achieve them.

Our skin consultations are $100 and made fully redeemable upon your treatments with us. If you have a consultation and choose not to proceed with treatment, the consultation fee is non-refundable.

For The Peel Bar, full payment of $99 is taken upfront at time of booking. 

You will be sent appointment reminders by SMS. Please notify us as soon as possible if you need to change or cancel your appointment by calling 02 9386 1533 or emailing

Please Note: If you cancel within 24hrs your deposit will be used as a cancellation fee. 

We reserve the right to change the above terms at any time upon notice.