Booking & Cancellation Policy

For new clients, or those we haven’t seen in over 12 months, we start with an in-depth skin consultation, during which one of our medically-trained staff will discuss your skin goals and devise a customised treatment plan to achieve them. Our skin consultations are $100 and made fully redeemable upon your treatments with us. If you have a consultation and choose not to proceed with treatment, the consultation fee is non-refundable.

You will be sent appointment reminders by SMS. Please notify us as soon as possible if you need to change or cancel your appointment by calling 02 9386 1533 or emailing Cancellations with under 24 hours notice may be subject to a cancellation fee.